Terms & Conditions

Last Updated: 22 August 2026

Welcome to Digital Care India. These Terms & Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of the website https://digitalcareindia.com/ and your engagement with Digital Care India for our products and services.

By accessing our website, submitting an enquiry, placing an order, accepting a quotation, making a payment, or engaging Digital Care India for any service, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Digital Care India

Digital Care India provides digital and technology services, including:

Website Design & Development
Custom Web Development
WordPress Development
E-Commerce Development
Web Application Development
Mobile App Development
Android & iOS App Development
Custom Software Development
PHP Development
Digital Marketing
Search Engine Optimization (SEO)
Google Ads / PPC Advertising
Social Media Marketing
Content Marketing
Graphic Design
Logo Design
Branding Services
Website Hosting
Website Maintenance
Technical Support
Other customized digital solutions

Specific services provided to a client will be determined by the applicable quotation, proposal, agreement, scope of work or other written confirmation.

2. Acceptance of Terms

By using our website or engaging our services, you confirm that:

You are legally capable of entering into an agreement;
The information provided by you is accurate and complete;
You have authority to act on behalf of your organization, where applicable;
You agree to comply with these Terms;
You will provide all information, materials and approvals reasonably required for the project.

3. Website Use

You agree to use our website only for lawful purposes.

You must not:

Attempt to gain unauthorized access to our website or systems;
Introduce malware, viruses or other harmful code;
Interfere with website functionality;
Copy or reproduce website content without permission;
Use our website for fraudulent or unlawful activities;
Attempt to obtain unauthorized access to another person’s information;
Use automated systems to abuse or disrupt the website.

We reserve the right to restrict or terminate access to our website where we reasonably believe that these Terms have been violated.

4. Service Enquiries and Quotations

Submitting an enquiry through our website does not automatically create a contractual relationship.

After understanding your requirements, Digital Care India may provide a quotation, proposal or scope of work.

A project will normally commence after:

The client accepts the applicable quotation/proposal;
Required advance payment is received;
Required project information and materials are provided; and
The scope and requirements have been sufficiently confirmed.

Unless specifically stated otherwise, quotations may be subject to change if project requirements change.

5. Scope of Work

The scope of each project will be based on the approved quotation, proposal, agreement or written communication.

Features, pages, integrations, revisions, APIs, third-party services and other deliverables not included in the agreed scope may be treated as additional work.

Additional work may result in:

Additional charges;
Additional development time;
Changes to the project timeline.

Digital Care India will communicate significant scope changes with the client where reasonably possible before undertaking additional chargeable work.

6. Client Responsibilities

The client is responsible for providing accurate and timely:

Business information;
Text/content;
Images and graphics;
Logos and branding materials;
Product information;
Login credentials where required;
API credentials;
Domain/hosting information;
Legal documents;
Approvals and feedback.

The client represents that they have the necessary rights and permissions to provide any materials supplied to Digital Care India.

Delays caused by the client’s failure to provide required information, feedback, approvals or access may affect the project timeline.

7. Content and Legal Responsibility

The client is responsible for the legality and accuracy of content supplied for publication on their website, application or software.

This includes:

Text;
Images;
Videos;
Product information;
Pricing;
Copyrighted materials;
Trademarks;
Policies;
Legal claims;
Regulatory information.

Digital Care India is not responsible for legal claims arising from content supplied or approved by the client.

The client should obtain independent legal, tax, regulatory or professional advice where required.

8. Project Timelines

We will make reasonable efforts to complete projects within the estimated timeline communicated to the client.

However, timelines may be affected by:

Delays in receiving content;
Delayed approvals;
Changes in requirements;
Third-party services;
API approvals;
Payment delays;
Hosting or domain issues;
App-store review processes;
Payment gateway approval;
Government or regulatory requirements;
Force majeure events;
Technical issues outside our reasonable control.

Therefore, estimated delivery dates should not be treated as guaranteed deadlines unless expressly agreed in writing.

9. Design and Revisions

The number of design revisions included in a project will depend on the agreed quotation or scope of work.

Additional revisions or substantial changes after approval may incur additional charges.

Once a design, page, functionality or project milestone has been approved by the client, subsequent changes may be treated as additional work.

10. Payments

Payment terms will be specified in the applicable quotation, proposal or agreement.

Unless otherwise agreed in writing, Digital Care India may require an advance payment before beginning development work.

Payments may be made through the payment methods communicated by Digital Care India.

The client is responsible for providing accurate payment information and completing payments within the agreed timeframe.

11. Late Payments

If a client fails to make a payment when due, Digital Care India may:

Pause development;
Suspend access to applicable services;
Delay delivery;
Suspend maintenance or support;
Withhold final deliverables until outstanding amounts are paid.

Any resulting delay may affect the project completion date.

Where applicable, additional charges arising from overdue payments will be communicated to the client.

12. Domain and Hosting

Domain registration and hosting services may be provided directly by Digital Care India or through third-party providers.

Unless expressly stated otherwise in a quotation:

Domain registration fees are separate from development charges;
Hosting charges are separate from development charges;
Domain renewal fees are payable by the client;
Hosting renewal fees are payable by the client;
Third-party provider charges may change;
Hosting performance is subject to the provider’s infrastructure and policies.

Digital Care India is not responsible for outages or service interruptions caused by third-party hosting or domain providers.

13. Third-Party Services and Integrations

Websites and applications may require third-party services such as:

Payment gateways;
Google services;
Meta services;
WhatsApp;
Email services;
SMS providers;
Hosting providers;
Maps;
APIs;
Plugins;
App stores;
Cloud platforms;
Analytics platforms.

Third-party services may have their own fees, terms, privacy policies, technical limitations and approval processes.

Digital Care India does not guarantee the continued availability, pricing or functionality of third-party services.

14. Payment Gateway and Merchant Approval

Where a project requires integration with a payment gateway, the client is responsible for completing the payment provider’s onboarding, KYC and business verification requirements.

Approval or rejection of a merchant account is determined by the relevant payment gateway.

Digital Care India does not guarantee payment-gateway approval.

15. Search Engine Optimization and Digital Marketing

Digital marketing and SEO services are intended to improve online visibility, traffic and potential customer acquisition.

However, Digital Care India does not guarantee:

A specific Google ranking;
A specific number of leads;
A specific number of sales;
A specific advertising return;
Approval of advertisements;
Continued ranking positions.

Search engines and advertising platforms operate independently and may change their algorithms, policies and advertising systems at any time.

Advertising budgets paid to platforms such as Google or Meta are separate from Digital Care India’s professional service fees unless expressly stated otherwise.

16. Website and Software Maintenance

Maintenance and support services are provided according to the applicable maintenance plan or agreement.

Unless specifically included, maintenance may not cover:

Major redesigns;
New modules;
New applications;
Major functionality changes;
Third-party service failures;
Server-level problems outside our control;
Client-created technical issues;
Malware resulting from unauthorized access;
Changes to third-party APIs.

Additional work may be charged separately.

17. Mobile Applications

For Android and iOS applications, publication and approval are subject to the policies of the relevant app stores.

Digital Care India does not guarantee:

App-store approval;
Approval within a specific timeframe;
Continued listing;
Acceptance of particular features by an app store.

The client may be responsible for app-store developer accounts, registration fees and other platform charges unless otherwise agreed.

18. Intellectual Property

Unless otherwise agreed in writing, Digital Care India retains ownership of its pre-existing:

Source code;
Frameworks;
Development methods;
Libraries;
Templates;
Tools;
Reusable components;
Internal systems;
Technical processes.

Upon full payment of the agreed project fees, the client will receive the agreed final deliverables specified in the project scope, subject to any third-party licenses or restrictions.

Third-party themes, plugins, libraries, APIs, fonts, stock images and other licensed materials remain subject to their respective licenses.

19. Client-Supplied Intellectual Property

The client retains ownership of intellectual property that they provide to Digital Care India, including:

Logos;
Trademarks;
Business content;
Product information;
Photographs;
Videos;
Documents.

The client grants Digital Care India permission to use such materials solely as reasonably necessary to provide the agreed services.

20. Portfolio and Promotional Use

Unless the client has specifically requested otherwise in writing, Digital Care India may identify completed projects in its portfolio for promotional and business-development purposes.

This may include displaying:

Project screenshots;
Website links;
Client/project name;
General description of services provided.

Confidential information will not intentionally be disclosed for promotional purposes.

A client may request that their project not be publicly displayed, subject to reasonable consideration and any contractual requirements.

21. Confidentiality

Both parties should take reasonable steps to protect confidential information received from the other party.

Confidential information may include:

Business strategies;
Login credentials;
Customer information;
Financial information;
Technical information;
Proprietary documents;
Unpublished product or project information.

Confidential information should not be disclosed to unauthorized parties except where required by law or reasonably necessary to provide the contracted services.

22. Data Protection and Privacy

Digital Care India may process personal information in connection with website enquiries, project delivery, customer support and other business activities.

Our processing of personal information is described in our Privacy Policy.

By using our website, you should also review our Privacy Policy to understand how personal information is collected and processed.

23. Security

We take reasonable measures to maintain the security of websites, applications and systems that we develop or manage.

However, no website, application, hosting environment or internet transmission can be guaranteed to be completely secure.

Clients are responsible for maintaining the security of credentials, accounts and access information provided to them.

Clients should not share passwords or sensitive credentials with unauthorized persons.

24. Backups

Where backup services are specifically included in the project or maintenance agreement, Digital Care India will make reasonable efforts to maintain backups according to the agreed service.

Unless expressly included, Digital Care India does not guarantee that a backup will exist for every file, database, email account or third-party service.

Clients are encouraged to maintain independent backups of critical business data.

25. Cancellation and Termination

Either party may request termination of a project or service in accordance with the applicable agreement.

If a client cancels a project after work has commenced:

Charges may remain payable for work already completed;
Third-party expenses already incurred may remain payable;
Advance payments may be adjusted against completed work and applicable expenses;
Work may be suspended until outstanding amounts are resolved.

Where a project is terminated because of a client’s material breach, Digital Care India may suspend or terminate services after providing reasonable notice where appropriate.

26. Refunds

Refund eligibility will depend on the nature of the service, project stage, applicable quotation/agreement and expenses already incurred.

Services that have already been performed, delivered or substantially completed may not be refundable.

Third-party fees, domain fees, hosting fees, advertising expenditure, licenses and similar charges may be non-refundable where the relevant provider does not provide a refund.

Any refund, where applicable, will be considered according to the agreed commercial terms and applicable law.

27. Disclaimer of Warranties

Our website and general information are provided on an “as available” basis.

To the extent permitted by applicable law, Digital Care India does not warrant that:

The website will always be available;
The website will be error-free;
The website will always be secure;
Third-party services will remain available;
Search-engine rankings will remain unchanged;
Advertising platforms will approve every campaign;
Software will be completely free of defects.

We will make reasonable efforts to correct defects covered by the agreed project scope or warranty/support terms.

28. Limitation of Liability

To the maximum extent permitted by applicable law, Digital Care India shall not be liable for indirect, incidental, special or consequential losses arising from the use of our website or services.

This may include loss of:

Profits;
Revenue;
Business opportunities;
Data;
Goodwill;
Expected savings.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

29. Force Majeure

Digital Care India will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include:

Natural disasters;
Fire;
Flood;
War;
Government action;
Internet outages;
Major infrastructure failures;
Cybersecurity incidents;
Power failures;
Third-party service outages;
Telecommunications failures;
Strikes or other events beyond reasonable control.

30. Changes to Services

Digital Care India reserves the right to modify, discontinue or update website features, services, pricing or offerings.

Changes to an existing client’s contracted project will be handled according to the applicable agreement or scope of work.

31. Website Content

Information published on our website is provided for general informational purposes.

Although we make reasonable efforts to keep information accurate and current, we do not guarantee that every piece of information will always be complete, current or error-free.

Service descriptions and pricing may change without prior notice unless a specific quotation or agreement states otherwise.

32. Links to Third-Party Websites

Our website may contain links to external websites.

These links are provided for convenience and informational purposes.

Digital Care India does not control or endorse all third-party websites and is not responsible for their:

Content;
Availability;
Security;
Privacy practices;
Products or services.

Users should review the terms and privacy policies of third-party websites.

33. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes relating to these Terms or services provided by Digital Care India shall be subject to the jurisdiction of the competent courts having jurisdiction over our applicable place of business.

34. Changes to These Terms

Digital Care India may update these Terms from time to time.

The updated version will be published on this website with a revised “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

35. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Digital Care India

Email: thedigitalcareindia@gmail.com

Phone: +91 99109 40535, +91 98910 68440

Address: Aditya World City, Ghaziabad – 201002, Uttar Pradesh, India

Website: https://digitalcareindia.com/